![]() ![]() Wait a few minutes for all devices to start functioning. Wait 30 seconds and then plug the printer back in and power it back on. Restart your printer: Turn off the printer by pressing the power button (if available).Restart your Wi-Fi router: Unplug it from its power outlet.Ensure that Airplane Mode is turned off on your iPhone or iPad.Make sure that your iPhone or iPad and your printer are connected to the same Wi-Fi connection.If needed, move your printer closer, your mobile device to your Wi-Fi router. Make sure that your printer, Wi-Fi router/modem, and iOS or iPadOS device are close to each other.Please try the steps below until your problem is fixed. Some users have said that they experience this AirPrint problem when they want to print in apps such as Safari, Mail, Photos, etc. This article explains how you can fix this problem. This problem causes the setting or the button to Print to appear “greyed out” or “dim”. ![]() This problem may affect many iPhone or iPad models. Several users have said that they are unable to print from the iOS or iPadOS device because the Print option is greyed out when using an AirPrint-enabled printer trying to print a document even though the printer appears in the Print window. ![]()
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